Medical Practices
IT Support for Medical Practices:
30% of our business comes from medical practice firms. We serve 111 physicians in 15 different locations within the Metro Atlanta area. By using a combination of remote monitoring, support desk, managed services and onsite support Network 1 delivers all facets of Information Technology support – from daily user support to strategic planning. Our managed IT services help medical practices run smoothly and keep the doctors doing what they do best: practicing medicine.
Medical Practice “Pain Points” we Address:
- Lack of email security in place per HIPAA compliance
- Wasting time & money with finger-pointing between hardware/software/phone/etc.
- Loss of productivity due to IT “death by 1000 cuts”; time is money
- Lack of proactive technology advice and weak medical practice knowledge
Our Clients Say it Best
“The service – remotely and on-site – is great. All of their engineers are knowledgeable, professional and easy to work with. And, with their fixed pricing managed network service plan, budgeting for IT services is real easy.”
Laureen Austin, CBO Manager – Atlanta Women’s Healthcare Specialists (Buckhead)
“Our practice had been having some ongoing challenges with IT support. After making the choice to hire Network 1, not only did things quickly settle down but their responsiveness to our day to day questions and issues has been a vast improvement. I don’t worry about IT anymore.”
Judy Bruni, Practice Manager – North Fulton Urology (Roswell, Cumming & Johns Creek)
“When we need them on-site they arrive promptly, always know what they’re doing troubleshoot quickly, fix the problem and leave. Several times, when we started with them, I would ask the staff, ‘has the Network 1 engineer arrived yet?’ and get a smiling reply of ‘yes, he’s come and gone already.’”
Betsy Roberts, Practice Manager – Gastroenterology Specialists of Gwinnett (Lawrenceville & Duluth)
